Welcome to FemoMart. These Terms & Conditions govern your use of our website femomart.com and the services we provide. By accessing or using our website, you agree to abide by these terms. Please read them carefully before proceeding with any transactions.

1. Acceptance of Terms

By visiting FemoMart or purchasing from us, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, along with our Privacy Policy. If you do not agree, please refrain from using our website.

2. Eligibility

  • You must be at least 18 years old to use our website and services.
  • If you are under 18, you may use the site only with the involvement of a parent or guardian.
  • We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion if these terms are violated.

3. Account Registration & Security

To access certain features, you may need to create an account. By registering, you agree to:

  • Provide accurate, current, and complete information.
  • Maintain the security of your account credentials.
  • Notify us immediately of any unauthorized use of your account.

We are not liable for any loss or damage arising from your failure to maintain the confidentiality of your account details.

4. Ordering & Payment

A. Product Availability & Pricing

  • All prices are listed in Bangladeshi Taka (BDT) and are subject to change without notice.
  • We reserve the right to cancel orders if a product is out of stock or there is a pricing error.
  • Any offers or discounts are subject to availability and may change at our discretion.

B. Payment Methods

We accept cash-on-delivery (COD), mobile banking, debit/credit cards, and other online payment methods.

  • For online payments: You must provide valid payment details. If payment is declined, we are not responsible for any delays in order processing.
  • For COD orders: You must pay the exact amount to the delivery agent upon receiving your order.

C. Order Confirmation & Cancellation

  • Once an order is placed, you will receive a confirmation email. This does not guarantee acceptance of the order.
  • If an order is canceled due to payment issues, stock unavailability, or suspected fraud, we will notify you immediately.

5. Shipping & Delivery

  • Delivery Time: Orders within Dhaka are typically delivered within 1-2 business days, while nationwide deliveries take 3-7 business days.
  • Delivery Charges: Charges vary based on location and will be displayed during checkout.
  • Failed Deliveries: If a delivery attempt fails due to an incorrect address or unavailability of the recipient, re-delivery charges may apply.

For more details, refer to our Shipping Policy.

6. Returns & Refunds

Our return and refund policy applies to defective, damaged, or incorrect items.

  • Returns must be requested immediately upon delivery.
  • The product must be unused, sealed, and in its original packaging.
  • Refunds are processed within 5-7 business days for eligible cases.

For full details, please review our Return & Refund Policy.

7. User Conduct & Restrictions

When using FemoMart, you agree not to:

  • Engage in fraudulent transactions or provide false information.
  • Copy, distribute, or modify any content from our website without permission.
  • Upload or transmit viruses, malware, or harmful code.
  • Use the website for any unlawful purpose or violate any applicable laws.

Violation of these rules may result in account suspension, legal action, or permanent ban from our platform.

8. Intellectual Property Rights

All content on FemoMart, including logos, images, text, and designs, is the property of FemoMart or its content suppliers. Unauthorized reproduction, distribution, or use of any material is strictly prohibited.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy policies, practices, or content of these external sites. We advise you to review their terms before engaging with them.

10. Disclaimer of Warranties & Liability

  • We strive to provide accurate product descriptions and pricing, but errors may occur. We reserve the right to correct any mistakes and cancel affected orders.
  • We do not guarantee uninterrupted access to our website and services.
  • We are not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.

11. Termination of Service

We reserve the right to terminate your access to FemoMart at any time if you:

  • Violate these Terms & Conditions.
  • Engage in fraudulent or abusive behavior.
  • Provide false or misleading information.

Upon termination, you must cease all use of our website and services.

12. Changes to Terms & Conditions

We may update these Terms & Conditions at any time without prior notice. Continued use of FemoMart after any modifications indicate your acceptance of the revised terms.

13. Governing Law & Dispute Resolution

These Terms & Conditions are governed by the laws of Bangladesh. Any disputes arising from these terms shall be resolved through arbitration in Dhaka, Bangladesh.

14. Contact Information

For any questions or concerns regarding these Terms & Conditions, please contact us at: [Insert Contact Email]